IT Asset Management : An IT ticketing system is a software solution that helps manage and resolve IT-related issues within an organization. It acts as a central hub for IT support teams, allowing them to track, prioritize, and solve technical problems efficiently. Each support request, often called a “ticket,” is logged into the system, where it is assigned, tracked, and updated until the issue is resolved.
How an IT Ticketing System and Asset Management Work Together to Optimize Operations